Cookie Policy
Last updated 27 October 2026
Cookies are small text files a website stores in your browser. Plumbing Hub uses a few that the site needs to work and, only if you agree, analytics cookies from Google. We don't use advertising or tracking cookies. Our Privacy Notice explains how we handle personal data more generally.
Strictly necessary
These make the site work and keep it secure, so they are always set and do not need your consent.
| Cookie | Purpose | Lasts |
|---|---|---|
| plumbing-hub-directory-session | Keeps your session going between pages, for example so forms can show errors and owners stay signed in. | 2 hours after your last visit |
| XSRF-TOKEN | Protects forms against cross-site request forgery. | 2 hours after your last visit |
| cookie_consent | Remembers whether you accepted or declined analytics cookies, so we don't ask on every page. | 1 year |
| remember_web_… | Only set if a business owner or admin ticks "Remember me" when signing in. Keeps them signed in on that device. | 400 days, or until they sign out |
Analytics
Only set if you click Accept on the cookie banner. They help us understand how many people use the site and which pages are useful. Google Analytics is not loaded at all until you accept.
| Cookie | Purpose | Lasts |
|---|---|---|
| _ga | Google Analytics: distinguishes one visitor from another. | 2 years |
| _ga_<ID> | Google Analytics: keeps track of your current visit. | 2 years |
The business owner and admin dashboards also save display preferences, such as light or dark mode, in your browser's local storage. These stay on your device and are not sent to us.
Changing your choice
You can change your mind at any time: click Cookie settings at the bottom of any page to bring the cookie banner back, then choose Accept or Decline. Declining removes the Google Analytics cookies we can reach and stops Google Analytics loading from then on. You can also block or delete cookies in your browser settings, though the site may not work properly without the strictly necessary ones.